Choosing a roofing company isn’t just about finding someone who can swing a hammer and climb a ladder. It’s about protecting your home, your investment, and—let’s face it—your peace of mind. With dozens of “best roofer near me” searches pulling up long lists of names, how do you really know who to trust?
Whether you’re dealing with an urgent roof repair or planning for a complete roof replacement, the process of hiring a roofer can feel overwhelming. Maybe you’ve heard horror stories about shady contractors or roofing estimates that mysteriously balloon halfway through the project. If that sounds familiar, you’re not alone.
At Rosie’s Roofing and Restoration, we’ve helped hundreds of homeowners across the region make informed, confident decisions—not just through expert craftsmanship, but by arming them with the right questions to ask before hiring a roofer. Here are the seven questions we believe every homeowner should ask when choosing a roofing company.
Is the Roofer Licensed and Insured?
The first and most critical question to ask a roofer is whether they are licensed and insured. A licensed roofing contractor has met all the local requirements and has demonstrated a baseline of knowledge, accountability, and professionalism. Insurance is equally important—it protects you from liability in the event of property damage or injury during the project.
Unlicensed or uninsured contractors might offer an attractive price upfront, but the risks far outweigh the savings. Always ask to see proof of both.
At Rosie’s Roofing and Restoration, we are fully licensed and insured in the state of Georgia. We believe your peace of mind is just as important as the quality of the roof we install.
How Long Has the Roofing Company Been in Business?
Experience matters. Roofing systems are complex, and the issues homes face in Atlanta—like storm damage, poor ventilation, and aging materials—require a team with real-world experience. It’s not enough to know how to install shingles; your roofer should also understand the specific challenges of your home and neighborhood.
Ask how long the company has been in operation, what kind of projects they’ve completed, and whether they specialize in roof repair or replacement. A seasoned roofer will be able to speak clearly and confidently about past jobs and provide references.
Rosie’s Roofing and Restoration has proudly served the Atlanta area for over 14 years, delivering reliable solutions with a deep understanding of the region’s architecture and climate.
What Credentials and Certifications Do You Hold?
If you’re wondering, “How do I know if a roofer is legit?” start by asking about certifications. Reputable roofing companies partner with top manufacturers and undergo rigorous training to earn credentials like GAF Master Elite, Owens Corning Preferred, and CertainTeed Preferred. These designations are more than just titles—they mean your contractor is held to higher standards for quality, service, and warranty coverage.
Rosie’s Roofing and Restoration holds all three certifications. Only a small percentage of roofing contractors nationwide qualify for these programs, which speaks to our commitment to professionalism and ongoing training.
What Kind of Warranty Should a Roofer Offer?
Not all roofing warranties are created equal. Some contractors offer a one-year workmanship warranty, while others—like us—can provide coverage for decades. When reviewing warranties, make sure to ask two questions: what kind of warranty should a roofer offer, and what does the warranty actually cover?
There are two main types to consider. A manufacturer’s warranty covers materials, while a workmanship warranty covers how the roof was installed. Be cautious of contractors who offer vague or short-term guarantees.
At Rosie’s, we offer lifetime warranties on many of our shingles, plus a 25-year workmanship warranty through the GAF Golden Pledge program. That’s among the longest and most comprehensive protection available in the industry.
What’s Included in My Roofing Estimate?
A trustworthy roofing estimate should be itemized and easy to understand. It should outline the materials being used, labor costs, disposal fees, and any additional services, such as gutter installation or flashing replacement. Vague pricing or verbal estimates are a red flag.
If you’re asking, “Should I get multiple roofing quotes?” the answer is yes—but make sure you’re comparing apples to apples. Price differences often come down to differences in materials or warranty coverage, so ask each roofer to break down their proposal in detail.
Our team at Rosie’s provides clear, written estimates after a thorough inspection. We walk you through the entire scope of work and answer every question you have before a single nail is driven.
Can You Provide References or Reviews?
There’s no better way to evaluate a roofing company than by hearing from past customers. Before hiring a roofer, ask to see online reviews or speak with recent clients. Search for terms like “trusted roofing company in Atlanta” and look for consistent praise in areas like communication, workmanship, and follow-through.
Rosie’s Roofing and Restoration maintains an A+ rating with the Better Business Bureau and receives outstanding reviews across multiple platforms. We’re proud to let our work—and our customers—speak for us.
What Happens If Something Goes Wrong?
Even the best-laid plans can run into challenges. The real test of a contractor is how they handle mistakes. Do they offer follow-up inspections? Will they respond quickly to your calls? What is the process for warranty claims?
Communication breakdowns, delays, and blame-shifting are common roofing red flags. Be sure your contractor has a clear, customer-focused policy for post-installation issues.
We stand by our work with a detailed follow-up process to ensure long-term satisfaction. If anything needs our attention after installation, we’re there to fix it—promptly and professionally.
Choosing the Best Roofing Contractor in Atlanta
Hiring a roofer is a decision that affects not just your roof, but your home’s value, safety, and comfort for years to come. Asking these key questions—about licensing, experience, warranties, estimates, and more—will help you avoid headaches and feel confident in your choice.
At Rosie’s Roofing and Restoration, we believe every homeowner deserves transparency, integrity, and top-tier service. Whether you’re navigating storm damage, planning for a roof replacement, or just want a second opinion, our team is here to help.
To learn more or schedule a no-obligation roof inspection and receive a detailed roofing estimate, contact Rosie’s Roofing and Restoration today. You can reach us by calling 678-799-7499 or by emailing [email protected]. We’re proud to be one of the most trusted local roofing companies near Atlanta—and we’re ready to earn your trust, too.
